Terms of Use

Diligent Healthcare Solutions LLC

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Effective Date: 1/1/2026

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Welcome to the website of Diligent Healthcare Solutions LLC. By using this website, submitting a form, downloading a resource, registering for an event, or requesting information, you agree to the terms below.

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1. Eligibility 

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You must be at least 18 years old to use this website or submit information through our forms.

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2. Educational Information Only

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The information on this website is provided for general educational purposes only. It is not intended to replace advice from Medicare, Social Security, a licensed healthcare provider, attorney, tax advisor, financial advisor, pharmacist, or other qualified professional.

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Medicare rules, plan benefits, premiums, provider networks, drug formularies, and enrollment periods may change. You should review official plan documents and confirm information before making Medicare or insurance decisions.

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Information on this site does not guarantee eligibility, enrollment approval, plan availability, premiums, benefits, provider network participation, prescription drug coverage, or future plan performance. Final decisions are made by insurance carriers, Medicare, and applicable government agencies.

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3. No Government Affiliation

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Diligent Healthcare Solutions LLC is not affiliated with or endorsed by the U.S. government or the federal Medicare program.

We do not offer every plan available in your area. Any information we provide is limited to the plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.

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4. No Obligation to Enroll

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Using this website, downloading a guide, registering for a workshop, or submitting a form does not obligate you to meet, enroll, purchase, or choose any insurance product or service.

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Any decision to enroll in a Medicare plan, insurance product, or related service is voluntary.

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5. Medicare Workshops and Educational Events

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Workshops, seminars, webinars, and educational events offered by Diligent Healthcare Solutions LLC are for educational purposes only unless otherwise stated.

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During educational events, no plan-specific benefits will be discussed, and no enrollment will take place. If you request a private appointment to discuss personal Medicare Advantage or Prescription Drug Plan options, a Scope of Appointment may be required under federal Medicare rules before that conversation.

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6. Website Forms and Contact Requests

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If you submit a form, provide your phone number or email, request a guide, register for an event, or request a Medicare review, you agree that Diligent Healthcare Solutions LLC may contact you regarding your request. Consent to receive calls or text messages is not required to purchase or enroll in any insurance product. Message and data rates may apply. You may request that communications stop at any time.

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SMS/MMS Messaging Terms

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If you specifically opt in to receive SMS/MMS messages from Diligent Healthcare Solutions LLC, you consent to receive text messages related to appointment scheduling and reminders, requested Medicare educational resources, Scope of Appointment links or appointment information, follow-up regarding customer inquiries, and two-way customer service communications.

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Message frequency may vary. Message and data rates may apply.

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You may opt out at any time by replying STOP. After you reply STOP, you will receive a confirmation message, and no further SMS/MMS messages will be sent unless you later provide consent again.

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For assistance, reply HELP, email info@diligenthcs.com, or call (512) 755-8080.

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Consent to receive SMS/MMS messages is not a condition of purchasing or enrolling in any insurance product or service.

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Diligent Healthcare Solutions LLC does not sell or share your mobile information, personally identifiable information, or SMS/MMS consent with third parties for their marketing or promotional purposes.

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Please do not submit Medicare numbers, Social Security numbers, medical record numbers, or sensitive health information through general website forms.

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Submitting a contact form does not create an obligation to purchase or enroll, does not guarantee eligibility for any plan, and does not guarantee enrollment.

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7. Accuracy of Information

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We work to provide accurate and helpful information, but we cannot guarantee that all website content is complete, current, or error-free at all times.

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Insurance plan details, premiums, copays, coinsurance, deductibles, provider networks, prescription drug coverage, and benefits may vary by county, carrier, plan, pharmacy, provider, and enrollment period.

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You are responsible for reviewing official plan materials and confirming details before making coverage decisions.

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8. Third-Party Links

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This website may include links to third-party websites, such as Medicare.gov, Social Security, Eventbrite, insurance carriers, enrollment platforms, or other resources.

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Diligent Healthcare Solutions LLC is not responsible for the content, accuracy, privacy practices, security, or terms of any third-party website. Visiting a third-party website is at your own discretion.

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9. Intellectual Property

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Website content, educational materials, guides, graphics, downloads, workshop materials, and other resources created by Diligent Healthcare Solutions LLC are provided for personal, educational use only.

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10. Website Availability 

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We may update, modify, suspend, or remove website content, tools, resources, or features at any time. We do not guarantee that the website will always be available or error-free.

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11. Prohibited Copying, Scraping, and AI Us

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You may not copy, scrape, reproduce, download, modify, republish, or use our website content, tools, guides, forms, or materials to build competing services, train artificial intelligence systems, or create commercial products without written permission.

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12. Limitation of Liability

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Diligent Healthcare Solutions LLC is not responsible for losses, damages, or claims that may result from your use of this website, reliance on website content, use of third-party links, or decisions made based on general educational information.

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You are encouraged to verify information and seek professional advice before making Medicare, insurance, healthcare, legal, tax, or financial decisions.

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13. Privacy

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Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect information you provide.

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14. Changes to These Terms

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Diligent Healthcare Solutions LLC may update these Terms of Use from time to time. Any updates will be posted on this page with a revised effective date.

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15. Contact Information

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If you have questions about these Terms of Use, contact:​

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Diligent Healthcare Solutions LLC
Email: info@diligenthcs.com
Phone: (512) 755-8080
Website: diligenthealthcaresolutions.com